Fraudsters may send you an email that looks like it has come from CSE Federal Credit Union. These emails ask you to go to a website through a link within the email. The website may also look like CSE Federal Credit Union's website, and there you will be asked to provide your confidential information.
This is called "Phishing" or "Spoofing" and it is the most common type of online fraud. Fraudsters send these Phishing messages to a large list of random email addresses, hoping to reach a few members with the email. The Spoof websites are designed to steal personal and financial information.
It is very important to remember that CSE Federal Credit Union never asks for personal information through email or by phone. CSE Federal Credit Union never provides a link to a website through email for confidential information.
How to Identify a Phishing Email Scam
§ Fraudulent Emails Ask For Your Personal Information. They often ask you to follow a link where you are asked to provide personal account information such as your account number, password, Social Security Number, ATM/Debit or Credit Card number, PIN or other information that only you need to know.
§ Link to a Website. The link usually takes you to a website that looks legitimate and the website or login page asks for your confidential information. Remember, CSE Federal Credit Union never asks you through email to follow a link to enter confidential information.
§ Urgency. A typical fraudulent email wants you to take immediate action. Often these emails threaten to close accounts or claim that your information has been compromised. The fraudsters' goal is to make you act quickly without thinking about what you're doing.
§ Too Good To Be True. Sometimes fraudulent emails claim that you have won money, a prize, or a gift. Just like the threatening emails, they are trying to get you to act without thinking. They claim to be able to deposit funds into your account if you provide your account number, password, Social Security Number, ATM/Debit or Credit Card number, PIN or other information that only you need to know.
Phishing Scam emails are sometimes very difficult to identify as fraudulent because fraudsters are able to make their emails and websites look legitimate. If you ever have a question or doubt, stop and call the Credit Union.
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