CSE Online Upgrade Instructions.

To help with some of the issues members are experiencing please:

  • Know your User Id
  • The last 6 digits of the primary account holder’s Social Security Number (SSN#) will be your password
  • When prompted to change your password with the “Current Password”, ENTER the last 6 digits of the primary account holder’s SSN#
  • Then you may create your “New” password. This password must be between 8 and 32 characters long and contain at least one capital letter, one lower case letter, and one number.
  • Your next prompt to follow will be creating your 5 security questions.

Click here for a quick Login Tutorial Video.

If you have locked yourself out (after 3 failed attempts) or need additional assistance, please call Member Services at 337.477.2000 option 6.



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