SavvyMoney Credit Score FAQs

SavvyMoney Credit Score is now available to you through CSE Online and CSE Mobile!

SavvyMoney Credit Score is a free service offered to help you understand your current credit score, give access to your full credit report, provide credit monitoring alerts, show you how you can improve it and see ways you can save money on new and existing loans with us. Log-in to your online banking and sign up today! Not yet a CSE Online user? Click HERE to enroll today.

 

Q: What is SavvyMoney Credit Score?

A. SavvyMoney is a comprehensive Credit Score program offered by your credit union that helps you stay on top of your credit. You get your latest credit score and report, an understanding of key factors that impact the score, and can see the most up to date offers that can help reduce your interest costs. With this program, you always know where you stand with your credit and how your financial institution can help save you money.

Credit Score also monitors your credit report daily and informs you by email if there are any big changes detected such as: a new account being opened, change in address or employment, a delinquency has been reported or an injury has been made. Monitoring helps users keep an eye out for identity theft.

Q: What is SavvyMoney Credit Report?

A. SavvyMoney Credit Report provides you all the information you would find on your credit file including a list of open loans, accounts and credit inquiries. You will also be able to see details on your payment history, credit utilization and public records that show up on your account. Like Credit Score, when you check your credit report, there will be no impact to your score.

Q: Is there a fee?

A. No. SavvyMoney is entirely free and no credit card information is required to register.

Q: How often is my credit score updated?

A. As long as you are a regular CSE Online user, your credit score will be updated every month and displayed in your CSE Online screen. You can click “refresh score” as frequently as every day by navigating to the detailed SavvyMoney site from within CSE Online.

Q: How does the SavvyMoney Credit Score differ from other credit scoring offerings?

A: SavvyMoney pulls your credit profile from TransUnion, one of the three major credit reporting bureaus, and uses VantageScore 3.0, a credit scoring model developed collaboratively by the three major credit bureaus: Equifax, Experian, and TransUnion. This model seeks to make score information more uniform between the three bureaus to provide consumers a better picture of their credit health.

Q: Why do credit scores differ?

A: There are three major credit-reporting bureaus—Equifax, Experian and Transunion—and two scoring models—FICO or VantageScore—that determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 factors of a credit report may be taken into account when calculating a score and each model may weigh credit factors differently, so no scoring model is completely identical. No matter what credit bureau or credit scoring model is used, consumers do fall into specific credit ranges: Excellent 781–850, Good 661-780, Fair 601-660, Unfavorable 501-600, Bad Below 500.

 Q: Will CSE Federal Union use SavvyMoney Credit Score to make loan decisions?
A:
No, CSE Federal Credit Union uses its own lending criteria for making loans.

Q: Will SavvyMoney share my credit score with CSE Federal Credit Union?
A
: No, your SavvyMoney Credit Score is a free service to help you understand your credit health, how you make improvements in your score and ways you can save money on your loans with your credit union.

Q: How does SavvyMoney Credit Score keep my financial information secure?
A:
SavvyMoney uses bank level encryption and security measures to keep your data safe and secure. Your personal information is never shared with or sold to a third party.

Q: If CSE Federal Credit Union doesn’t use SavvyMoney Credit Score to make loan decisions, why do we offer it?
A:
SavvyMoney Credit Score can help you manage your credit so when it comes time to borrow for a big-ticket purchase—like buying a home, car or paying for college—you have a clear picture of your credit health and can qualify for the lowest possible interest rate. You’ll also see offers on how you can save money on your new and existing loans with CSE Federal Credit Union.

Q: What if the information provided by SavvyMoney Credit Score appears to be wrong or inaccurate?
A:
The SavvyMoney Credit Score makes its best effort to show you the most relevant information from your credit report. If you think that some of the information is wrong or inaccurate, we encourage you to take advantage of obtaining free credit reports from www.annualcreditreport.com, and then pursuing with each bureau individually. Each bureau has its own process for correcting inaccurate information but every user can “File a Dispute” by clicking on the “Dispute” link within their SavvyMoney Credit Report. However, The Federal Trade Commission website offers step-by-step instructions on how to contact the bureaus and correct errors.

Q: There is a section on the site that features both CSE Federal Credit Union product offers and financial education articles. Why am I seeing this?
A
: Based on your SavvyMoney Credit Score information, you may receive CSE Federal Credit Union offers on products that may be of interest to you. In most cases, these offers may have lower interest rates than the products you already have. The educational articles, written by Jean Chatzky and the SavvyMoney team, are designed to provide helpful tips on how you can manage credit and debt wisely.

Q: Will accessing SavvyMoney Credit Score ‘ping’ my credit and potentially lower my credit score?
A: No. Checking SavvyMoney Credit Score is a “soft inquiry”, which does not affect your credit score.  Lenders use ‘hard inquiries’ to make decisions about your credit worthiness when you apply for loans.

Q: Does SavvyMoney offer credit report monitoring as well?
A. Yes. SavvyMoney will monitor and send email alerts when there’s been a change to your credit profile.

Q: How do Members change their email address or other personal information?

A: Since you will access the SavvyMoney program through CSE Online, you have to do nothing! Your email address will get updated automatically in SavvyMoney when you update it in CSE Online Banking. However we always encourage you to inform your credit union of any contact information updates.

Q: Can Members use SavvyMoney on mobile devices?
A:
Yes, SavvyMoney Credit Score is available for both mobile and tablet devices and is integrated inside CSE Mobile.