Please watch this space for important updates about CSE’s COVID-19 prevention and response measures.

Updated: Tuesday, March 31, 2020 at 2:00 p.m. CST

The following modifications to our operations have been made as of Tuesday, March 31st.

Jennings Branch will be closing temporarily as of April 1, 2020, until further notice.

Lake Charles, Sulphur and Moss Bluff branches will remain open with financial services currently limited to drive-thru only; Monday, Tuesday, Thursday and Friday 8 a.m. to 6:00 p.m. Wednesday 9 a.m. to 6:00 p.m.

Updated: Tuesday, March 24, 2020 at 4:10 p.m. CST

The following modifications to our operations remain in place as of Tuesday, March 24th.

-Financial services are limited to drive-thrus only at all of our branch locations. All CSE lobbies will be closed until further notice.

-We’ve prepared our employees and re-emphasized existing sanitation and illness policies, including frequent and proper handwashing.

– We’ve emphasized what employees can do to keep themselves and others safe, including not touching one’s face, and staying home if sick.

-We encourage and remind you to utilize the digital resources available to you through CSE Online and the CSE Mobile App, available 24/7 to Members.

We are prepared to provide financial guidance and discuss solutions that may be available to you during this unprecedented hardship. Please click here for more information regarding our Financial Hardship Assistance Program for those financially impacted by COVID-19.

Should you find yourself in need of financial assistance, please contact us directly at 337.477.2000 to discuss your options.

Updated: Wednesday, March 18, 2020 at 2:00 p.m. CST

At CSE, the health and wellness of our members and employees remains at the top of our priorities. With this in mind, we have been closely monitoring the rapidly-changing situation around COVID-19 (coronavirus), responding to new information as it arises and preparing for all possible scenarios, with the goal of continuing to safely serve our Members.

Out of an abundance of caution, we have taken the following steps based on the guidelines issued by the Centers for Disease Control and Prevention (CDC) for “community mitigation strategies” to limit the spread of COVID-19:

-We have modified operations to be able to continue to serve Members. As of Wednesday, March 18, 2020 we are limiting our financial services to drive-thrus only at all of our branch locations. All CSE lobbies will be closed until further notice.

-We’ve prepared our employees and re-emphasized existing sanitation and illness policies, including frequent and proper handwashing.

– We’ve emphasized what employees can do to keep themselves and others safe, including not touching one’s face, and staying home if sick.

-We encourage and remind you to utilize the digital resources available to you through CSE Online and the CSE Mobile App, available 24/7 to Members.

-We are prepared to provide financial guidance and discuss solutions that may be available to you during this unprecedented hardship. Please click here for more information regarding our Financial Hardship Assistance Program for those financially impacted by COVID-19.

In conclusion, we will always follow the guidance of local, state and national officials. Should you find yourself in need of financial assistance, please contact us directly at 337.477.2000 to discuss your options.

Updated: Monday, March 16, 2020 at 1:40 p.m. CST

 
At CSE, the health and wellness of our members and employees remains at the top of our priorities. At this time, we are monitoring and following all guidelines from the Centers of Disease Control (CDC) and our local government leadership, as well.
 
If you are experiencing any illnesses or have been in contact with illnesses, we request members to utilize the Drive-Thru access only, at this time to ensure the safe and healthy working conditions for both member and staff. Please remember these convenient ways to connect with us in order to avoid public spaces and direct contact with others.
 
Digital Resources
Log in to CSE Online via desktop or our free CSE Mobile App to:
-Check your account balance(s)
-Transfer money between accounts
-Deposit checks remotely
-Pay your monthly bills with Bill Pay
-Pay other people directly with Popmoney
-Report credit or debit card fraud, or a lost or stolen card
-Set up card fraud alerts and customizable account alerts with CardValet
 
Learn more about CSE Online at https://www.csefcu.org/e-services/cse-online/
 
ATM Access
CSE has more than 30,000 surcharge-free ATMs nationwide.
Find ATMs near you at https://www.culiance.com/atmlocator/?charterNum=05086
 
Debit & Credit Cards
Your CSE Visa® Debit and Credit Cards give you immediate access to your money. Your cards are safer and more convenient than carrying cash or checks.
 
Member Services
Contact us at 377.477.2000 during normal business hours if you have additional questions regarding your account. If you need after hours online/mobile access support call us at 337.477.2000 and select option 6 Monday-Friday from 5:00 p.m. to midnight or weekends/holidays from 6:00 a.m. to midnight.
 
Drive Thru Hours:
8:00 a.m. to 6:00 p.m. M, T, Th, F
9:00 a.m. to 6:00 p.m. Wednesday
 
Member Hotline:
888.699.3499

Friday, March 13, 2020: Regarding Coronavirus (COVID-19)

As fellow members of the communities we serve, we understand the concerns and uncertainties surrounding COVID-19. At CSE, the health and wellness of our members and associates remains at the top of our priorities. At this time, we are monitoring and following all guidelines from the Centers of Disease Control (CDC) and our local goverment leadership, as well.

At this time, our branches remain open and ready to serve you. We encourage and remind you to utilize the digital resources available to you through CSE Online and the CSE Mobile App , available 24/7 to Members.

We continue to monitor this quickly evolving situation and are here to assist our Members as needed. Should you find yourself in need of financial assistance, please contact us at 337.477.2000 to discuss your options.

For additional information about COVID-19, visit the CDC at cdc.gov

 

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A Message to Members Regarding COVID-19. LEARN MORE.