Archive for Community

Please watch this space for important updates about CSE’s COVID-19 prevention and response.

Updated: Thursday, July 16, 2020 at 11:00 a.m. CST

-We are able to safely reopen our Moss Bluff Branch, but services are limited to drive-thru only at this time.

-Currently available: drive-thrus at all Branches and all ATM locations.

-We encourage and remind you to utilize the digital resources available to you through CSE Online and the CSE Mobile App, available 24/7 to Members.

Updated: Wednesday, July 8, 2020 at 9:00 a.m. CST

-We are able to safely reopen our Sulphur Branch, but services are limited to drive-thru only at this time.

-Currently available: drive-thrus at our Lake Charles, Sulphur and Jennings Branches and all ATM locations.

Moss Bluff Branch remains closed temporarily until further notice.

-We encourage and remind you to utilize the digital resources available to you through CSE Online and the CSE Mobile App, available 24/7 to Members.

Updated: Monday, July 6, 2020 at 5:00 p.m. CST

The following modifications to our operations will occur on Tuesday, July 7, 2020:

-Financial services are limited to drive-thrus only at our Lake Charles and Jennings Branches.

Moss Bluff and Sulphur Branches are closed temporarily until further notice.

-We encourage and remind you to utilize the digital resources available to you through CSE Online and the CSE Mobile App, available 24/7 to Members.

Updated: Sunday, July 4, 2020 at 11:00 a.m. CST

The following adjustment will begin on Monday, July 6, 2020:

Moss Bluff Branch will be closed temporarily until further notice.

-All other CSE branch lobbies will remain open for regular business hours.

Updated: Friday, June 11, 2020 at 5:00 p.m. CST

On Monday, June 15, 2020CSE branch lobbies will resume regular business hours. Based on the official order for Phase 2 of a Resilient Louisiana, signed by Gov. Edwards on June 4th, capacity will remain limited in all lobbies until further notice. We ask that you continue to use our drive-thrus and online/mobile banking options when conducting most normal transactions.

For security purposes, if you do wear a mask into one of our branches, you will be asked to remove it from your face momentarily for identification before any transaction can be completed. Do not enter the lobby if you are sick, or have been in the last 24 hours.

Lobby Hours

Drive-Thru Hours

Monday, Tuesday, Thursday, Friday Monday, Tuesday, Thursday, Friday
8:00 am – 5:00 pm 8:00 am – 6:00 pm
Wednesday Wednesday
9:00 am – 5:00 pm 9:00 am – 6:00 pm

Social distancing measures will be in place and required by staff and the public. We will be continuing increased sanitizing procedures.

Your patience and understanding are greatly appreciated during this time. If you have any questions, please reach out to us at 337-477-2000.

Thanks for choosing CSE!

Updated: Friday, May 15, 2020 at 9:00 a.m. CST

On Wednesday, May 20, 2020, CSE will begin opening all branch lobbies to the public with limited hours and limited entry until further notice, based on the guidelines released by Governor John Bel Edwards. We ask that you continue to use our drive-thrus and online/mobile banking options when conducting most normal transactions. These have proven to be safe and convenient methods for our Members to conduct most routine financial transactions.

For security purposes, if you do wear a mask into one of our branches, you will be asked to remove it from your face momentarily for identification before any transaction can be completed. Do not enter the lobby if you are sick, or have been in the last 24 hours.

Lobby Hours

Drive-Thru Hours

Monday – Friday Monday, Tuesday, Thursday, Friday
10:00 am – 2:00 pm 8:00 am – 6:00 pm
Wednesday
9:00 am – 6:00 pm

Social distancing measures will be in place and required by staff and the public. We will be conducting increased sanitizing procedures as access to certain areas open up.

There will be no public restrooms available.

Your patience and understanding are greatly appreciated during this time. If you have any questions, please reach out to us at 337-477-2000.

Thanks for choosing CSE!

Updated: Friday, April 17, 2020 at 11:00 a.m. CST

The following adjustment will begin on Monday, April 20, 2020:

Jennings Branch will re-open for drive-thru service only.

The following modifications remain in place:

-All branch drive-thru hours will remain open Monday, Tuesday, Thursday and Friday 8:00 a.m. to 5:00 p.m. and Wednesday 9:00 a.m. to 5:00 p.m.

All lobbies closed to the public.

Updated: Friday, April 3, 2020 at 3:00 p.m. CST

The following adjustment to our hours of operation will begin on Monday, April 6, 2020:

Lake Charles, Sulphur and Moss Bluff branches drive-thru only; Monday, Tuesday, Thursday and Friday 8:00 a.m. to 5:00 p.m. and Wednesday 9:00 a.m. to 5:00 p.m.

The following modifications remain in place:

All lobbies closed to the public.

-Jennings Branch closed until further notice.

Updated: Tuesday, March 31, 2020 at 2:00 p.m. CST

The following modifications to our operations have been made as of Tuesday, March 31st.

Jennings Branch will be closing temporarily as of April 1, 2020, until further notice.

Lake Charles, Sulphur and Moss Bluff branches will remain open with financial services currently limited to drive-thru only; Monday, Tuesday, Thursday and Friday 8 a.m. to 6:00 p.m. Wednesday 9 a.m. to 6:00 p.m.

Updated: Tuesday, March 24, 2020 at 4:10 p.m. CST

The following modifications to our operations remain in place as of Tuesday, March 24th.

-Financial services are limited to drive-thrus only at all of our branch locations. All CSE lobbies will be closed until further notice.

-We’ve prepared our employees and re-emphasized existing sanitation and illness policies, including frequent and proper handwashing.

– We’ve emphasized what employees can do to keep themselves and others safe, including not touching one’s face, and staying home if sick.

-We encourage and remind you to utilize the digital resources available to you through CSE Online and the CSE Mobile App, available 24/7 to Members.

We are prepared to provide financial guidance and discuss solutions that may be available to you during this unprecedented hardship. Please click here for more information regarding our Financial Hardship Assistance Program for those financially impacted by COVID-19.

Should you find yourself in need of financial assistance, please contact us directly at 337.477.2000 to discuss your options.

Updated: Wednesday, March 18, 2020 at 2:00 p.m. CST

At CSE, the health and wellness of our members and employees remains at the top of our priorities. With this in mind, we have been closely monitoring the rapidly-changing situation around COVID-19 (coronavirus), responding to new information as it arises and preparing for all possible scenarios, with the goal of continuing to safely serve our Members.

Out of an abundance of caution, we have taken the following steps based on the guidelines issued by the Centers for Disease Control and Prevention (CDC) for “community mitigation strategies” to limit the spread of COVID-19:

-We have modified operations to be able to continue to serve Members. As of Wednesday, March 18, 2020 we are limiting our financial services to drive-thrus only at all of our branch locations. All CSE lobbies will be closed until further notice.

-We’ve prepared our employees and re-emphasized existing sanitation and illness policies, including frequent and proper handwashing.

– We’ve emphasized what employees can do to keep themselves and others safe, including not touching one’s face, and staying home if sick.

-We encourage and remind you to utilize the digital resources available to you through CSE Online and the CSE Mobile App, available 24/7 to Members.

-We are prepared to provide financial guidance and discuss solutions that may be available to you during this unprecedented hardship. Please click here for more information regarding our Financial Hardship Assistance Program for those financially impacted by COVID-19.

In conclusion, we will always follow the guidance of local, state and national officials. Should you find yourself in need of financial assistance, please contact us directly at 337.477.2000 to discuss your options.

Updated: Monday, March 16, 2020 at 1:40 p.m. CST

 
At CSE, the health and wellness of our members and employees remains at the top of our priorities. At this time, we are monitoring and following all guidelines from the Centers of Disease Control (CDC) and our local government leadership, as well.
 
If you are experiencing any illnesses or have been in contact with illnesses, we request members to utilize the Drive-Thru access only, at this time to ensure the safe and healthy working conditions for both member and staff. Please remember these convenient ways to connect with us in order to avoid public spaces and direct contact with others.
 
Digital Resources
Log in to CSE Online via desktop or our free CSE Mobile App to:
-Check your account balance(s)
-Transfer money between accounts
-Deposit checks remotely
-Pay your monthly bills with Bill Pay
-Pay other people directly with Popmoney
-Report credit or debit card fraud, or a lost or stolen card
-Set up card fraud alerts and customizable account alerts with CardValet
 
Learn more about CSE Online at https://www.csefcu.org/e-services/cse-online/
 
ATM Access
CSE has more than 30,000 surcharge-free ATMs nationwide.
Find ATMs near you at https://www.culiance.com/atmlocator/?charterNum=05086
 
Debit & Credit Cards
Your CSE Visa® Debit and Credit Cards give you immediate access to your money. Your cards are safer and more convenient than carrying cash or checks.
 
Member Services
Contact us at 377.477.2000 during normal business hours if you have additional questions regarding your account. If you need after hours online/mobile access support call us at 337.477.2000 and select option 6 Monday-Friday from 5:00 p.m. to midnight or weekends/holidays from 6:00 a.m. to midnight.
 
Drive Thru Hours:
8:00 a.m. to 6:00 p.m. M, T, Th, F
9:00 a.m. to 6:00 p.m. Wednesday
 
Member Hotline:
888.699.3499

Friday, March 13, 2020: Regarding Coronavirus (COVID-19)

As fellow members of the communities we serve, we understand the concerns and uncertainties surrounding COVID-19. At CSE, the health and wellness of our members and associates remains at the top of our priorities. At this time, we are monitoring and following all guidelines from the Centers of Disease Control (CDC) and our local goverment leadership, as well.

At this time, our branches remain open and ready to serve you. We encourage and remind you to utilize the digital resources available to you through CSE Online and the CSE Mobile App , available 24/7 to Members.

We continue to monitor this quickly evolving situation and are here to assist our Members as needed. Should you find yourself in need of financial assistance, please contact us at 337.477.2000 to discuss your options.

For additional information about COVID-19, visit the CDC at cdc.gov

Empower by Fashion: Clothing for a Cause

Get ready to clean out your closets because CSE is hosting a clothing drive September 3rd-10th! Our mission is to help people build financial success, so we’re partnering with Louisiana Workforce Commission to help empower men and women by providing them with professional attire so they can thrive in their work life.

How can you help? Go through your closets and help us spread the word; encourage your friends to do the same! Keep in mind that not every job requires a suit and tie—some places of employment want their employees to wear jeans or scrubs. Our goal is to help men and women dress for the job they’re interviewing for! Please consider donating the following:

Apparel

  • Suits
  • Dresses
  • Blazers
  • Skirts
  • Pants
  • Polos
  • Jeans
  • Dress shirts and blouses
  • Cardigans
  • Scrubs
  • Slacks
  • Sports coats

 

Shoes

  • Pumps: peep-toe, closed toe or sling-back
  • Flats: ballet, loafers
  • Men/Women’s boots
  • Men’s dress shoes: oxfords, loafers

 

Toiletries

  • All toiletries must be new and unopened. We encourage donating hygiene and grooming products, cosmetics and cologne or perfume.

 

Accessories

  • Brief cases
  • Handbags
  • Belts

 

Clothing should be career appropriate, new or gently used and should not have holes, stains or require repairs.

Cell Phones for Soldiers

Cell Phones for Soldiers

CONNECTING THOSE WHO PROTECT US

Cell Phones For Soldiers Inc. is a national nonprofit dedicated to serving troops and veterans with free communication services and emergency funding. Founded in 2004 by Robbie and Brittany Bergquist, then 12 and 13 years old, Cell Phones For Soldiers has provided more than 300 million “Minutes That Matter” to deployed troops. Since 2012, “Helping Heroes Home” has provided emergency funds for more than 3,100 returning veterans to alleviate communication challenges as well as physical, emotional and assimilation hardships.

Provide a lifeline to America’s bravest. Your simple, powerful gift provides connections that truly make a difference. Make your tax-deductible* donation today by:

Cell Phones for Soldiers accepts ALL makes, models and conditions of cell phones.

New and Used, Broken or Cracked. Both Smartphones and Cell Phones.

Cell Phones for Soldiers allows active-duty military members the ability to communicate to their families and emergency assistance to veterans.  We are accepting donations the entire month of July at each branch location. July 31st is the deadline for donations.

For more information email the CSE marketing department or call 337-562-3160. 

 Your simple, powerful gift provides connections that truly make a difference.

*Consult a tax advisor

We’re Going Nuts for Santa!

We invite our youngest members to come and visit with Santa.  If your child is not a member yet, ask us how they may join and start saving for their future.

Free 4X6 Photo ( Limit 1)

Come experience the timeless tradition of the Nutcracker | Petting Zoo | Refreshments| Activities

 

Tailgate with CSE at the McNeese Home Football Games

2018 Thanksgiving Food Drive

 

2018 Thanksgiving Food Drive

Not what we say about our blessings, but how we use them, is the true measure of our Thanksgiving. ~ W.T. Purkiser

November 5 through November 10, we will be accepting canned goods to help support local food pantries!

We ask members to drop off canned goods during regular business hours at any of our branch locations. CSE would like to encourage our members to help support this cause by donating any of the following items listed below, which will provide a hearty Thanksgiving meal for a family:
Canned fruit (of any kind or pie filling)
Canned vegetables (green beans, tomato sauce, pork & beans, black-eyed peas)
Dry goods (rice, pasta, cornmeal, sugar, flour, cornbread mix, pie or cake mix)
Seasonings (salt, black pepper, red pepper, garlic powder, onions )
Cream of chicken or mushroom soup
Broth of chicken or beef
Gravy mix
Stuffing mix
Cranberry sauce
Canned pumpkin
Canned yams
Cooking oil
Icing

Drop off at any CSE location. The annual food drive reflects our employees’ ongoing volunteer efforts to support programs and initiatives in the community throughout the year and particularly, during the holiday season.

Your support of CSE’s Annual Thanksgiving Food Drive will help make a fulfilling holiday possible for many families in SWLA this season.

$500.00 Gift Card Winner

On October 19, CSE FCU, along with more than 56,000 credit unions around the world, celebrated International Credit Union Day (ICU Day), and the philosophy and achievements of the credit union movement. In the days leading up to credit union day, members could visit any CSE branch and enter to win a $500.00 CSE gift card.

Congratulations, Tawan Gradney. She was chosen out of 400 member entries from all CSE location. She is a 22-year-old native of Kinder, Louisiana and a Speech-Language Pathology and Audiology major at Southern University and A&M College in Baton Rouge. She has several different accounts with CSE Federal Credit Union. When asked what her dream was, she said, “My dream is to receive my degree on May 11, 2018, and then pursue a master in Speech-Language Pathology and Audiology.” She wants to teach children how to communicate effectively and make an impact in their life. At CSE we believe in smart futures and Tawan, your future looks bright. We wish you all the best in your near future.

Whether you dream of attending college or retiring remember at CSE dreams thrive here. For more information about our products and services call 337.477.2000 and speak with a representative today.

(Pictured left to right: CSE CEO, Clark Yelverton;CSE Member, Tawan Gradney; Director of Marketing, Colleen Desselle)

CSE Celebrates People-First Banking

On October 19, CSE FCU will, along with more than 56,000 credit unions around the world, celebrate International Credit Union Day (ICU Day), and the philosophy and achievements of the credit union movement.
CSE celebrates ICU Day because it believes, the not-for-profit structure and people-first principles of credit unions make them the ideal financial partners for everyone. This year’s ICU Day theme is “Dreams Thrive Here,” a celebration of how credit unions help people achieve their biggest goals in life.
The public is welcome to stop by any branch and celebrate with CSE, a worldwide movement that’s made helping people its No. 1 priority for more than 160 years.

Schedule of Events
ICU Day- October 19, 2017
11:00 am to 2:00 pm. We will have Paul’s Rib Shack Barbecue – The “Bishop of BBQ” at the main location for members who show their CSE debit or account card.
8:00 am to 5:00 pm. Pops and Rockets gourmet frozen pops will be at each branch in the lobby for members.
One name will be drawn at 3:00 pm on October 23 at the main location for a $500.00 gift card.
Beginning October 2, you will have the opportunity to enter-to-win the gift card by writing your dreams on a dream catcher and placing it in a CSE wishing well located at each branch.

Open Houses
We will host a membership appreciation at each branch. We are encouraging our members to stop, take a picture in front of our CSE logo wall and share them on social media. Light refreshments will be provided by each branch. Listed below are the times and locations:

2:00 pm to 4:00 pm open house at Moss Bluff – October 5, 2017
11:00 am to 1:00 pm open house at Sulphur – October 6, 2017
9:00 am to 4:00 pm Open house at Lake Charles – October 13, 2017

 

Click here to download coloring page.

Click here to download contest rules and guidelines for $500.00 gift card.

To download click here.

For more information on ICU Day call 337.477.2000 and speak with a CSE representative.

 

Children’s Miracle Network

Donate a dollar. Deliver a miracle.
From now through September 29, we’re raising funds with the support of our members for Christus St. Patrick Hospital, our local Children’s Miracle Network hospital. The fundraiser culminates on September 29.  Join us on Miracle Jeans Day, Sept 13, when our credit union employees will celebrate their own donations by wearing their jeans to work.

To meet the kids who are counting on us, visit CMNHospitals. We invite all members to participate in this worthy cause by contributing $1 or more. Make a donation to make a difference, and post your name on a Miracle Jeans Day Icon at your favorite CSE branch. Remember to like our Facebook page and donate.

For more information or ways you can get involved email or call 337.477.2000 and speak with a CSE Marketing Representative.

Summer Skip-A-Pay

Summer is fun when you skip a payment.

Summer is here. You probably wish you could take the money for your monthly CSE loan payment and use it for a vacation, the kid’s summer camp, home and garden projects, or a new BBQ grill.

There are many reasons a monthly payment could be a financial strain like a temporary reduction in income, school or unforeseen expenses, such as car repairs or medical bills. CSE wants to help you take a break from loan payments this June!

CSE’s Summer Skip-A-Pay can let you do just that! As a valued CSE member, if you are eligible you may skip your payment on your CSE loan.

Here’s how it works: For a $25.00 processing fee per loan, you can skip your loan payment, it’s debited from your account at the time of signing. The interest will continue to accrue and the skipped payment will cause the loan to extend beyond the original maturity. Loans insured with Credit Life and or Disability insurance, the monthly premium for coverage will still be added to the loan on the skipped month. If the loan has GAP insurance, members are allowed five skips per the life of the loan. If members exceed that, the GAP insurance may not cover the remaining balance of the loan. Members may take advantage of this offer one time during each calendar year. Members cannot have consecutive Skip-A-Pays in December and January. All parties of the original loan agreement must sign the Skip-A-Pay form. After a one-time approval from the board extension, only one approved Skip-A-Pay after 12 consecutive full payments for the life of the loan.

Loans that are not eligible and do not qualify for the Skip-A-Pay are:

• Real estate, land and HELOC loans.

•Delinquent loans and accounts that are not in good standing.

• No share account or share draft account currently in overdraft.

•Loans previously approved for a workout loan are not eligible.

•Loans that have had a monthly extension in the calendar year are not eligible.

• Signed Skip-a-Pay Agreements must be received at least one day before the payment is due.

Don’t skip out on the summer fun. Skip your loan payment instead! Contact a CSE lender today.

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