Alert

After Hours Support Important Notice:

In order to perform a network upgrade, our phone system will be temporarily down this weekend, March 14 – 15. CSE Members will still be able to access systems like CSE Voice and debit/credit card support. These direct numbers can be found below. 

Activate Debit/Update PIN: 800-992-3808 

Activate Credit/Update PIN: 855-574-1506 

Debit Card Support: 833-648-0064 

Credit Card Support: 855-574-1506 

CSE Voice: 888-353-2803 

Online Banking Support: 833-337-6025

Business-Hours Support

Monday, Tuesday, Thursday, Friday: 8:00 a.m. - 5:00 p.m.
Wednesday: 9:00 a.m. - 5:00 p.m.

Phone: (337) 477-2000
Toll Free: (800) 625-5747
SMS Texting: (337) 240-9525

After-Hours Support

24/7 Debit Card Assistance - (337) 477-2000 and select option 1, then select option 1
7:00 a.m. to 1:00 a.m. CSE Online/Mobile Support - (337) 477-2000 and select option 6
24/7 Credit Card Assistance - (337) 477-2000 and select option 1, then select option 2
24/7 Credit Card Dispute line for Members - (855) 739-0891

*Do not place sensitive information, such as your account number, private information (social security number, date of birth), or security/pin codes, when initiating or replying to emails. The security and confidentiality of your personal information is important to us. “Electronic mail is not secure, and confidential or personal information should not be communicated in this manner.”