Make A Payment
We want to make things easier for you!
Make a payment to your CSE Federal Credit Union loans or credit cards from any external account.
Everything You Need to Know
Member Benefits
The convenience fee for all loan transactions is $7.00.
Encrypted information guarantees your information is secure
Convenient ways to pay from an external account: text, website, online/mobile banking
Payments accepted from checking accounts, savings accounts and credit cards
Getting Started
You will receive a text message informing you of the amount due on your loan. You will be able to review your payment options or you will be able to opt out of our text message service by texting “STOP”.
The link will take you to a portal where you will be asked to verify your account with your account number and date of birth.
When you verify your account for the first time you will have to setup the following:
Create a 4-digit pin: once you have entered your account number and date of birth, it will prompt you to create a 4 digit pin. Store this information in a secure place as you will need this pin number to verify future payments.
Add preferred method of payment: to make a payment you will have to add your preferred form of payment in the portal. You can do this by selecting ADD NEW DEBIT CARD or ADD NEW BANK ACCOUNT which will prompt a secure website for you to input your information. If done correctly, there will be a message stating ‘Payment Method Success’ and you will be redirected to the payment portal.
Once your account has been successfully verified, you will be directed to the payment portal where you’ll be able to see all of your loans and will also be able to select your preferred payment method.
Text Communication
After your account has been activated, you will begin to receive text communications for notifications such as:
Overdue payment notification -
“Hello (Member name),
Your (Your Credit Union Name) account had a payment due on 4/25/2020.
Please pay now to avoid late fees. Click below to review your payment options or send STOP
to opt out. (Link to payment portal)”
Pay by text communication -
“Hello (Member name),
you have a payment due on your (Your Credit Union Name) account.
Reply “Pay” to pay $200.00 for account ****-178 due 05/25/2020.
A convenience fee of $7.00 will be applied.
Reply “M” for more options. Or ‘STOP’ to opt out.”
Payment confirmation -
“Thank you, (Member name).
A $204.95 payment has been applied to your (Your Credit Union Name) account.
Confirmation #0000018472”
These notifications are coming from our external loan payment system. CSE will never ask you for personal identifying information through external communication channels.
Frequently Asked Questions
Can I make a payment on my loans through my online and mobile banking account?
Log in to your online and mobile account using your smartphone, tablet or desktop and select ‘Pay Loan’ from the menu bar located on the right. This will take you to the payment portal where you will have to verify your account.
What kind of fees will I be charged?
Making a loan payment through our online payment portal incurs a $7.00 convenience fee. If your loan payment is returned by your other financial institution, we do charge a $25 returned payment fee.
If I opt out of receiving text messages will I still be able to pay my loans online?
Yes, you will have to access the payment portal through our website or online and mobile banking. However, you will not receive any text notifications regarding payment reminders and will not be able to make a payment via text message.
How can I pay my account via text message?
Once you receive a text reminder, you respond “Pay” to the same text. You will be asked to enter your pin to verify your account, once you have completed this process your payment will be complete and you should receive a confirmation text.
NOTE: you will have to setup a 4 digit pin and preferred method of payment prior to using text payments.